1. Introduction and Acceptance
Welcome to Shops of Pakistan ("we," "us," "our," or "the Platform"). These Terms of Use ("Terms") govern your access to and use of our website, mobile application, and services (collectively, the "Service").
By accessing or using Shops of Pakistan, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.
2. Definitions
- "User" means any individual or entity using the Platform
- "Customer" means a User who purchases products through the Platform
- "Vendor" means a User who sells products through the Platform
- "Products" means goods, services, or digital content offered on the Platform
- "Account" means a user profile created on the Platform
3. Eligibility and Account Registration
3.1 Age Requirements
- You must be at least 18 years old to use our Service
- Users under 18 may use the Service only with parental consent and supervision
3.2 Account Creation
- You must provide accurate, complete, and current information
- You are responsible for maintaining the confidentiality of your account credentials
- You must notify us immediately of any unauthorized use of your account
- One person or entity may maintain only one account
3.3 Account Termination
- You may terminate your account at any time
- We reserve the right to suspend or terminate accounts that violate these Terms
4. User Responsibilities and Conduct
4.1 Prohibited Activities
You agree NOT to:
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights
- Upload malicious code, viruses, or harmful content
- Engage in fraudulent or deceptive practices
- Harass, abuse, or harm other users
- Attempt to gain unauthorized access to the Platform
- Use automated tools to access the Service without permission
4.2 Content Standards
All content you submit must:
- Be accurate and not misleading
- Comply with applicable laws
- Respect intellectual property rights
- Not contain offensive, harmful, or inappropriate material
5. Vendor Terms and Obligations
5.1 Product Listings
Vendors must:
- Provide accurate product descriptions and images
- Set reasonable prices and shipping terms
- Maintain adequate inventory levels
- Comply with all applicable product safety and quality standards
5.2 Order Fulfillment
Vendors are responsible for:
- Processing orders promptly
- Packaging products securely
- Providing tracking information
- Handling customer service for their products
5.3 Vendor Fees
- Commission rates and fee structures are outlined in the Vendor Agreement
- Fees may be subject to change with reasonable notice
6. Customer Terms
6.1 Purchase Orders
- All orders are subject to acceptance by the respective vendor
- Prices are subject to change without notice until order confirmation
- We reserve the right to refuse or cancel orders
6.2 Payment
- Payment must be made through approved payment methods
- All transactions are processed securely
- Customers are responsible for all applicable taxes
7. Intellectual Property Rights
7.1 Platform Content
- Shops of Pakistan retains all rights to the Platform's design, features, and functionality
- Our trademarks, logos, and brand elements are protected intellectual property
7.2 User Content
- You retain ownership of content you submit
- You grant us a license to use, display, and distribute your content on the Platform
- You represent that you have the right to grant such licenses
8. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
9. Disclaimers and Limitation of Liability
9.1 Service Availability
- We strive for 99.9% uptime but cannot guarantee uninterrupted service
- Maintenance and updates may temporarily affect availability
9.2 Product Quality
- We are not responsible for the quality, safety, or legality of products sold by vendors
- Vendors are solely responsible for their products and services
9.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Our liability is limited to the amount paid for the specific transaction
- We are not liable for indirect, incidental, or consequential damages
- We do not warrant that the Service will be error-free or uninterrupted
10. Indemnification
You agree to indemnify and hold harmless Shops of Pakistan, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your infringement of any third-party rights
11. Dispute Resolution
11.1 Governing Law
These Terms are governed by the laws of Pakistan.
11.2 Dispute Resolution Process
- Direct Communication: Users should first attempt to resolve disputes directly
- Mediation: Unresolved disputes may be subject to mediation
- Legal Action: Legal proceedings must be conducted in Pakistani courts
12. Modifications to Terms
12.1 Right to Modify
- We reserve the right to modify these Terms at any time
- Changes will be effective immediately upon posting
- Continued use constitutes acceptance of modified Terms
12.2 Notification
- Significant changes will be communicated via email or platform notifications
- Users are encouraged to review Terms regularly
13. Termination
13.1 Termination by User
Users may terminate their accounts at any time by contacting customer support.
13.2 Termination by Platform
We may terminate or suspend access immediately for:
- Violation of these Terms
- Fraudulent or illegal activity
- Non-payment of fees
- Extended inactivity
14. General Provisions
14.1 Severability
If any provision is deemed invalid, the remaining provisions remain in full effect.
14.2 Entire Agreement
These Terms constitute the entire agreement between you and Shops of Pakistan.
14.3 Assignment
You may not assign your rights under these Terms without our written consent.
15. Contact Information
For questions about these Terms of Use, please contact us:
📧 Email: contact@shopsofpakistan.com
📱 Phone: +92 332 4186 081
🌐 Website: www.shopsofpakistan.com
