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Welcome to Shops of Pakistan Online Shopping Store!

Terms & Conditions


Welcome to Shops of Pakistan

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Shops of Pakistan regarding your use of our ecommerce platform and services. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms.


Acceptance of Terms

Binding Agreement

Your access to and use of Shops of Pakistan constitutes acceptance of these Terms. If you do not agree with any part of these Terms, you must discontinue use of our platform immediately.

Legal Capacity

You confirm that you have the legal authority to enter into this agreement and are not prohibited from using our services under applicable laws.


Definitions and Interpretations

Key Terms

"Platform" refers to the Shops of Pakistan website, mobile application, and all associated services
"User" means any individual or business entity using our platform
"Vendor" refers to sellers who list and sell products through our platform
"Customer" means users who purchase products or services
"Products" includes all goods, services, and digital content available on our platform
"Transaction" refers to any purchase, sale, or exchange conducted through our platform


User Registration and Account Management

Registration Requirements

Users must provide accurate, complete, and current information during registration. False or misleading information may result in account suspension or termination.

Account Security

Password Protection

Users are responsible for maintaining the confidentiality of their login credentials and all activities under their account.

Unauthorized Access

You must immediately notify us of any unauthorized use of your account or security breaches.

Account Restrictions

Age Requirements

Users must be at least 18 years old or have legal guardian consent to use our services.

Multiple Accounts

Each user or business entity is permitted only one active account on our platform.


Vendor Terms and Responsibilities

Vendor Registration

Eligibility Criteria

Vendors must provide valid business documentation and comply with all applicable licensing requirements.

Product Standards

All products must meet safety, quality, and legal standards applicable in Pakistan and destination countries.

Listing Requirements

Accurate Information

Product descriptions, images, prices, and availability must be accurate and up-to-date.

Prohibited Items

Vendors cannot list illegal items, counterfeit products, or goods that violate intellectual property rights.

Order Management

Fulfillment Obligations

Vendors must process orders within specified timeframes and maintain adequate inventory levels.

Customer Service

Vendors are responsible for handling customer inquiries, complaints, and returns for their products.


Customer Purchase Terms

Order Process

Order Confirmation

Orders are considered confirmed only after payment verification and vendor acceptance.

Price Accuracy

Prices are subject to change without notice until order confirmation is completed.

Payment Terms

Accepted Methods

We accept major credit cards, debit cards, and approved digital payment methods.

Currency and Taxes

All prices are displayed in Pakistani Rupees unless otherwise specified. Customers are responsible for applicable taxes and duties.

Delivery and Shipping

Shipping Policies

Delivery times and costs vary by vendor and destination. International shipping may be subject to customs delays.

Risk of Loss

Risk of loss transfers to the customer upon delivery to the specified address.


Intellectual Property Rights

Platform Rights

Our Intellectual Property

Shops of Pakistan retains all rights to our trademarks, logos, website design, and proprietary technology.

Limited License

We grant users a limited, non-exclusive license to use our platform for its intended purpose.

User Content

Content Ownership

Users retain ownership of content they upload but grant us necessary licenses for platform operation.

Content Standards

All user-generated content must comply with community guidelines and applicable laws.


Privacy and Data Protection

Data Collection

We collect and process personal information in accordance with our Privacy Policy, which is incorporated by reference into these Terms.

Data Security

Security Measures

We implement reasonable security measures to protect user data from unauthorized access or disclosure.

User Responsibilities

Users must safeguard their personal information and report suspected security breaches.


Prohibited Activities and Conduct

Restricted Actions

Users are prohibited from engaging in activities that may harm the platform, other users, or violate applicable laws.

Fraudulent Behavior

Any form of fraud, deception, or misrepresentation is strictly forbidden and may result in legal action.

System Interference

Users cannot attempt to disrupt, hack, or gain unauthorized access to our systems or other user accounts.

Content Restrictions

Inappropriate Content

Users cannot upload content that is offensive, defamatory, or violates community standards.

Spam and Solicitation

Unsolicited communications, spam, or unauthorized marketing activities are prohibited.


Fees and Payment Terms

Platform Fees

Commission Structure

Vendors are subject to commission fees on successful transactions as outlined in their vendor agreements.

Payment Processing

Payment processing fees may apply and will be clearly disclosed during transactions.

Fee Changes

Modification Rights

We reserve the right to modify fee structures with reasonable advance notice to affected users.


Dispute Resolution and Complaints

Internal Resolution

Customer Support

Users should first attempt to resolve disputes through our customer support channels.

Vendor Mediation

We may facilitate communication between customers and vendors to resolve transaction-related issues.

Legal Proceedings

Governing Law

These Terms are governed by the laws of Pakistan, and disputes will be resolved in Pakistani courts.

Arbitration

Certain disputes may be subject to binding arbitration as an alternative to court proceedings.


Limitation of Liability and Disclaimers

Service Disclaimers

Platform Availability

While we strive for continuous service, we cannot guarantee uninterrupted platform availability.

Third-Party Content

We are not responsible for the accuracy, quality, or legality of vendor-provided content and products.

Liability Limitations

Financial Limits

Our liability is limited to the amount of the specific transaction in question.

Consequential Damages

We shall not be liable for indirect, incidental, or consequential damages arising from platform use.


Termination and Account Closure

User-Initiated Termination

Users may close their accounts at any time by following the prescribed process or contacting customer support.

Platform-Initiated Termination

Grounds for Termination

We may terminate accounts for Terms violations, fraudulent activity, or extended periods of inactivity.

Effect of Termination

Upon termination, users lose access to account features while remaining liable for outstanding obligations.


Force Majeure and Unforeseen Circumstances

Excused Performance

Neither party shall be liable for delays or failures in performance due to circumstances beyond reasonable control, including natural disasters, government actions, or technical failures.


Modifications and Updates

Terms Changes

Right to Modify

We reserve the right to update these Terms at any time to reflect changes in our services or legal requirements.

Notification Process

Significant changes will be communicated through email notifications or prominent platform announcements.

Continued Use

Continued use of our platform after Terms modifications constitutes acceptance of the updated Terms.


General Legal Provisions

Entire Agreement

These Terms, together with our Privacy Policy and other referenced documents, constitute the complete agreement between parties.

Severability Clause

If any provision is deemed unenforceable, the remaining provisions shall continue in full effect.

Assignment Rights

Users may not assign their rights or obligations under these Terms without our written consent.


Contact Information and Support

Customer Service

For questions regarding these Terms and Conditions, please reach out through our official channels:

📧 Email: contact@shopsofpakistan.com
📱 Phone: +92 332 4186 081
🌐 Website: www.shopsofpakistan.com